EZLynx Connect

Communications Partners

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  Calendly

  EZLynx’s partnership with Calendly helps you schedule meetings without the time-consuming and at times, frustrating back-and-forth emails and phone calls. Instead, clients can choose a time with you directly within EZLynx Client Center.

  Don’t worry, you won’t have to replace the current calendar software you already know and love. Calendly automatically links up with your current calendar, and determines your availability based on your existing scheduled meetings and appointments.

  Features:

  • Works with your Google, Outlook, Office 365 or iCloud calendar so you're never double booked
  • Automate tasks with Salesforce, GoToMeeting, Zapier and more
  • Set restrictions on the days or times that you are available for each meeting type.
  • Set buffer times between meetings, prevent last minute meetings, create secret event types, and more
  • Seamless time zone detection for your invitees so everyone’s on the same page

   

  How to Get Started:
  To use Calendly you will need to set up a free account. Once you have signed up with Calendly, you can complete your integration by visiting the EZLynx Connect Marketplace. Find the “Communication” section, add Calendly and you’re ready to go!

   

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  Google Reviews

  Google reviews help your business stand out when potential consumers or existing consumers search for your business online. Consumers want first hand information from whom they trust as it helps them to make good decisions. People are more likely to interact with your business or website if they see good reviews. This integration offers a great way for agencies to leverage their relationship with existing customers and get google reviews via client center.

  Features:

  • Build Brand Awareness
  • Gain Customer Insights
  • Establish trust as 84% of people trust online reviews as much as they do a personal friend
  • Improve website traffic
  • Influence potential customers by building good reviews

   

  How to Get Started:
  Getting started is simple. You can activate this integration through the Connect Marketplace located inside your EZLynx product.

   

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  Netstar

  Through EZLynx’s partnership with Netstar Inc. independent insurance agents can easily access a free consultative service designed to procure the best voice, internet, cloud and security services for their businesses.

  Netstar, Inc. is a leading telecom and cloud solutions expert with more than 20 years of experience helping organizations find the best IT strategies at the best value to allow their businesses to effectively communicate with their clients.

  Features:

  • Complementary consultation with a Netstar advisor – like an insurance agent finds the best coverages for their clients, your Netstar advisor will identify the best services for your agency.
  • Phone solutions you can depend on, no matter where you work from, with the functionalities that you need.
  • Stable and reliable internet connections, to eliminate down time.

   

  How to Get Started:
  Simply click “Get Started” below and you will be directed to a fill-form. Once you input your information, a Netstar representative will begin to help you find the perfect telecom and internet solution for your agency.

  Get Started

   

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  SPLICE

  With SPLICE's automated communication solutions, you can integrate personalized messages through texts, emails, and calls that can be tailored to use cases that help insurance agencies create a better customer experience, while saving time. SPLICE’s integration keeps your policyholders and prospects informed at every stage by using data-driven dialogs integrated with workflows within EZLynx Automation Center, EZLynx Retention Center, and EZLynx Sales Center.

  Features:

  • Automated Notification Process
  • Increased Customer Retention
  • Improved Customer Experience

  
  Get Started

   

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  Vonage

  EZLynx has partnered with Vonage to seamlessly integrate unified communications and programmable voice capabilities into its EZLynx Management System. Designed to empower independent insurance agencies with the ability to streamline their business operations, the addition of the Vonage Business Communications (VBC) unified communications solution and the Vonage Voice API to the EZLynx Management System will enhance the way agents connect with each other and with clients for an overall better experience.

  With Vonage, EZLynx customers will have the ability to collaborate more efficiently, stay connected and create richer customer experiences through live interactive voice and video sessions— from anywhere, on a single platform.

  The EZLynx Management System’s integration with VBC, with embedded programmable voice via APIs, enables enhanced features such as:

  • Customer Profiles – With incoming calls, customer information is automatically pulled up so conversations are productive from the very start.
  • Call routing – The ability to designate specific phone numbers for each client’s specific insurance need - life, commercial, auto, etc. - automatically routes call through an automated workflow to the correct areas of the operation.
  • Call logging – Incoming and outgoing calls will be logged as system activities on the client’s record in EZLynx, creating a communication audit trail.
  • Call recording – Calls can be recorded and saved to the client’s record in EZLynx.

   

  How to Get Started:
  Getting started is simple. You can activate this integration through the Connect Marketplace located inside your EZLynx product.